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Framework neutral
The
Surje Integrative ProcessTM enables our
multi-disciplinary consulting
teams to reach solutions faster, with more accuracy, efficiency,
and without making error-prone assumptions. The end result is
greater ROI for our clients. We also tap into the vast knowledge base which exists within
our clients' organizations, gaining buy-in and engagement. Our unique consulting process leverages knowledge
verticals and diverse teams, to create solutions which are more
optimal more often, than any framework driven consulting approach can provide.
Businesses today don't just deal with
marketing problems, accounting problems or operations problems.
They deal with multi-department issues, involving different
silos of thought and conflicting models of perception and value.
They face problems of collaboration, of cooperation, of
complexity. Problems that the Surje Integrative ProcessTM
was designed to solve.
Sample Cases
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Case 1 - Chief Marketing Officer
All the information was in
front of her but the answer still lay buried somewhere inside
the data. The market trends showed increasing consumption of
premium items, consumer demographics indicated their core customer
group was shrinking and the results of the focus group placed
their brand in a different segment of the consumer mindset than
expected.
The last executive meeting
had been punctuated by strong disagreement between her department
and operations, with the need for capital investment in updated
production equipment unable to be dealt with until she could
decide on the marketing thrust for the next fiscal year. The
finance department had confused the issue further in her mind
by presenting table after table indicating that the products
she had always classified as pillars of their sales success
were actually less profitable than other products based on a
new sort of costing approach they were using.
A decision had to be made as
which products the company should focus its efforts on and it
had to be made soon.
This is a
problem that the Surje Integrative ProcessTM
was designed to solve. |
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Case 2 - Chief Executive Officer
The latest quarterly results spread out on his desk made
the situation clear. The aviation division continued to
post losses and this quarter was the highest yet. The
meeting with the aviation VP had gone the same as the
last few times, with Carl insisting that the
cost-cutting measures to date were beginning to take
traction and that the industry was due for a
turn-around. The problem was that the financials didn’t
support either of those assumptions.
Given the lackluster results for the company overall, he
knew that neither the Board nor investors would be
pleased with the results and he would once again be
under pressure to slash costs in the aviation division.
In the last Board meeting, the idea of exiting the
aviation field completely had been raised and it was
likely to be put forth again. While analysts would love
to see a round of deep cuts and lay-offs, he wasn’t
convinced that retracting would solve the problem. In
fact, he wasn’t certain that aviation’s recent slide was
primarily caused by inefficiencies within the division
or industry problems. Other companies had posted some
gains in the sector recently, indicating that some blame
for the numbers fell in-house.
Since the merger two years ago, the
organizational structure had continued to settle and
though the result seemed logical, he couldn’t shake the
feeling that it was harder to accomplish certain tasks
now and that things that were once simple were
increasingly more convoluted. Divisions that used to be
consistently strong earners for the company were down
one quarter and up the next, and more and more the
explanations seemed to focus on internal factors.
He needed to track down where the
current organizational structure was getting in the way
of the company’s strategy, he needed to fix it, and he
needed to do it fast.
This is a
problem that the Surje Integrative ProcessTM
was designed to solve. |
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